What we do


We create an additional channel for communication, sales, marketing or customer service. We do that via enabling your brand on messaging channels, automate your website's chat box or create a voice service to fit your CX and digital communication strategy.

How we do it

 

Advise

Before building your bot we provide neutral advise on what stack, architecture and platforms to build your service on. We provide training solutions to help your new bot team adjust to the new interface. We help set up experiments to test your hypothesis and help with implementation if needed. We help your team through this transition seamlessly. We can advise on data collection and analysis from to surveying to AI model building. We can advise your data science team on how to capture and analyse quickly and efficiently this new incoming data from the start. Don’t loose any insight.

 

Prototype

We can create a test version of the product to instantly test in a qualitative research with a small group of test users within a day.
We can deploy a POC chatbot and carry out the research in a day as part of our consulting process to find out instantly if conversation a good channel, does it make sense for your brand. Have a hunch? Let’s explore it together.

 

Design

We analyse your brand’s tone of voice and personality and design the right tone to use with your customers. Scoping out the technological speck and implementing the designed conversational structure in the bot publishing it to all the channels used by your brand. We design the data capturing mechanisms as well and train your NLP models based on your users input. We manage broadcasting and push notification campaigns to increase the interaction with the bot.

 

Build

We create, host and manage your server and complete stack environment. We will create the bespoke middleware that your project needs and architect the conversation and create your brand’s tone of voice. We provide end to end solutions to customer service sales and marketing bots. We can enable users to interact with your database via structured or AI led conversations depending on your need.

What we built

Meet the team

DR-CHRIS

Dr. Chris BRAUER

Chairman
MARCI

Marton GASPAR

CEO
IAN

Ian PHILLIPS

CTO
ISAM

Isam URAIQAT

Conversation designer
IMOLA

Imola GASPAR

Social Media Expert
CHRIS

Chris SWART

NLP engineer
GABRIEL

Dr. Gabrijel PERSIN

Head of data science
BALAZS

Balazs HUSZAR

Design

Contact us